My boss was a female in a male oriented world. We worked in Insurance Assessing and she was fabulous, kept her cool when things got hot and always had great advice – like don't have cups of tea with the claimant, or the claim will go bad!
What made her a great leader was that she was insightful, able to read situations quickly and adapt to situations as and when needed. She was also able to read people and knew if they were pulling the wool over her eyes!
She was a great leader because she was able to show me her skills, and teach me what I needed to know. Yvonne Tetlow – you are fantastic!